The following article, first published in the September/October 2001 issue of Real Estate Business, provides practical information on mediation. It is reproduced with the permission of the Council of Residential Specialists and the Council of Real Estate Brokerage Managers, which jointly publish Real Estate Business.
The Indiana Association of REALTORS® (IAR) has adopted a policy requiring Mandatory Mediation. The information in this NAR article is strictly for general information and not to be interpreted in opposition to the IAR policy mandating mediation before arbitration.
The NAR is encouraging REALTORS® to use an alternative to the adversarial approach of arbitration: mediation.